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The
Spyder Auto Group has been serving
the auto industry for nearly a decade. We specialize in wholesale
distribution of automotive products. We are the leading providers of
aftermarket lighting, tuning and styling auto parts in the U.S. Our
40,000sqft corporate headquarters is located in the City of Industry,
California.
Our business principle allows us to help customers customize their vehicle
according to their style and preference. Spyder Auto stands by their
products to ensure excellent quality control and customer support.
Spyder Auto sells and Distributes
products such as
Projector headlights,
L.E.D
tail lights,
Header,
Cat-back exhaust,
Mufflers,
Intake system, Filters, Racing seat, Sport Mirrors, Spoilers, and Front
Grills. We are constantly expanding our application line to provide the
latest products that this industry has to offer.
Spyder Auto also houses a
wholesale department that is committed to providing competitive pricing and
excellent customer service. In addition, our focus is on providing
knowledgeable information through our support team. This will allow the
customer to build confidence in our products, and helps the customer
understands what they are buying.
Spyder Auto has an In-House Visual
graphics design team that includes professional photographers and website
management team. Please feel free to
contact us for
product images, catalogues, or any other questions you may have. We look
forward to working with you soon! Dealers welcome. |
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Return Policy
Drop Ship Fees
Drop shipping of goods is an option that can be exercised through certain
distributors. Our standard drop ship fees are $5 per invoice. We drop ship
through 3rd party billing only, where it is required to use your Shipping
provider and account number. No returns will be accepted without a RMA#, no
exceptions. Please contact us directly before returning anything to our
warehouse.
Warranty
Spyder Auto offers a 30 day exchange policy for all defective products. For
moisture or water leak inside the Head Lamps or Tail Lamps, Please double
check that all blub sockets are correctly plugged in and as well as the seal
around the housing. This problem can be repaired simply by reheating the
seals with a heat gun or applying a new layer of silicon sealant around the
edges of the housing.
Returns
If the buyer decides to return any part of the ordered item, he or she must
contact the place of purchase. If you are a distributor, please contact
Spyder Auto, and on approval, you will receive a return authorization code.
This RMA# must be legible on the outside of the packages being returned. RMA#
are valid for 10 days, please return item ASAP.
There is no return for any parts that have been used, modified, painted, or
installed. All returned products are subject to a 20% restocking fee, and
shipping and handling fees are not refundable. All products returned must be
in the original shipping carton in the same condition as it was originally
delivered or shipped. Defective items may be exchanged for the same item
only. Items will be inspected, if it does not meet the criteria, the buyer
must accept any incurred costs. All returns shipping must be prepaid. Any
returns by COD or without an RMA number will be refused and returned to the
buyer at his or her own expense. Shipping costs to and from the purchaser
are not refundable. Buyer is advised to insure the returned goods for their
full value for his or her own protection. Spyder Auto nor the shipping
company would be responsible for any damage or loss in shipment.
Shipping and Backorders
Spyder Auto tries to maintain a good stocking level in order to prevent
backorders. However, in case a backorder is necessary, Spyder Auto will ship
the order as soon as the parts become available. Backorders must be canceled
within five days from when the order is placed, or before when the parts
become available, whichever is sooner. Otherwise, the parts will
automatically be shipped to the buyer. |
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